Thanks for visiting OutdoorPatioHeaters.net.
Every day we help people just like you find the Outdoor Patio
Heaters and Propane Patio Heaters they need. With a selection
of so many Outdoor Patio Heaters products you are sure to find
just the item you are looking for. We have been in the Outdoor
Patio Heaters business since 1998 and truly appreciate the
opportunity to serve you today and in the future!
Having trouble placing an order online?
Have a question about a product? Want to check on the status
of your Outdoor Patio Heaters order?
Call our friendly and knowledgeable customer service department
and they can take your order over the phone, give you more info
about a product and answer any other questions you may have.
Contact OutdoorPatioHeaters.net
Customer service
209-858-4694
Monday - Friday 9am - 4pm Pacific Time
Email
admin@OutdoorPatioHeaters.net
Mail
1112 N. Main Street,
Suite 213
Manteca, CA 95336
Return Policy on all Outdoor Patio Heaters
products
If you are not fully satisfied within 14 days of
the delivery date, please return your order to us. Call our dedicated
customer service at 1-209-858-4694 and they will assign to you
a Return Authorization Number (RAN) which allows us to keep track
of the return.
The returned product must be in new and unused condition,
in the original box with all the documentation, parts and accessories
to insure full credit. "New and unused" means sale-able
condition, not dirty and not washed. We cannot accept returns
for an item with any indications that it has been used.
Return shipping costs are your responsibility unless
the item is damaged or defective. All returns are subject to a
30% restocking fee and must be returned within 2 weeks (14 days)
after receiving the item. If you have any questions about the
restocking fee as it pertains to your order please call us before
we ship the product as once it leaves the warehouse we have incurred
our cost.
We love satisfied customers so if you have any questions
about this policy, please feel free to contact us via e-mail at admin@OutdoorPatioHeaters.net or via telephone at 1-209-858-4694.
Note: Shipping
charges cannot be refunded.
Please allow us 10-14 days once we have received
your return to process and credit your credit card.
Damaged or Defective Items
If your order arrives at your door damaged, broken
or defective, we will either replace the broken parts if possible
or ship out a new one completely at our expense.
Requests for replacement parts will be processed
as quickly as possible. Please note that we are not able to express
ship replacement pieces.
We work hard to make your shopping experience at
OutdoorPatioHeaters.net an enjoyable one.
Credit and Return Time
Please give us some time to process your return/exchange.
It takes about 10 business days for us to receive the returned
or exchanged product back from you. Within 72 hours of receiving
the item back in our warehouse, you will receive an e-mail that
reflects that your credit card has been credited.
All refunds granted are for the purchase price of
the product only and can only be issued to the credit card used
at purchase.
Canceling Your Order
If you have placed an order and would like to cancel
it, please call us at 1-209-858-4694 within four hours of placing
your order to cancel it free of any charges.
Don't worry! Even after the four hours, our friendly
customer service will do all that we can to stop the items from
being processed and/or shipped but there is no guarantee that
we will be able to stop it in time
OutdoorPatioHeaters.net Privacy Policy
We will never sell any customer's information to
any third party. This is our pledge to you, our customer. Any
information gathered on this site will be used only by OutdoorPatioHeaters.net.
One month after your order is placed; your credit card information
is automatically deleted from our database. Your privacy is our
first and main concern. We understand that you want to be able
to purchase OutdoorPatioHeaters.net and not have to give away
your personal information to do so.
Limitations: Even though we try our best to ensure
your privacy and security and always look to use the best available
and tested technologies to guard and protect our web site and
our customers, we face the same risks as all Internet companies.
100% secure shopping at OutdoorPatioHeaters.net - Trusted
since 1998
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